Valuable video resource on customer service that demonstrates how to deal with customer complaints.

This video highlights the role that competition plays when looking at pricing, customer service and innovation. This video is a great resource to support the tourism marketing outcome TOUE15C in the Saskatchewan Tourism curriculum.

Nova Scotia adapted Introduction to Tourism open textbook includes content on the tourism industry in Canada, the five tourism industries, Indigenous tourism, customer service and tourism marketing.

The following resource contains the assets (or resources) to accompany the Sask DLC Tourism 10, 20 courses. Please note that this is not the content of the courstopue, but the assets used to support and deliver it. 

"Get your class involved in learning about Tourism! We can work with you to create memorable experiences."

Select Student Resources from the top left to change to the student resources.

A career quiz is also available!

Grade School - the seasons, travel guide search, colouring book, word searches
Middle School - tourism profile, tourism in my town, map quest, marketing
High School - tourism careers, advertising, business plan, customer service interview